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This highly recommended document can be s very useful record, for both renters and providers, for tribunal disputes. Diaries usually record actions, and conversations not otherwise supported by written records (emails, texts or letters).  Some people may copy and paste emails, texts or photos After opening the blank  Word Document,   providers save it as a new file for each tenant.  Dairies usually record:- ●  Dates of events important ●  Requests made, ●  Complaints received from neighbours etc ●  Breach discussions, ●  Promises made to other parties ●  Actions taken Welcome New Renters Top